Emotional Adaptive Vehicle User Interfaces, Moderating negative effects of failed technology interactions while driving

Published in ‘Adjunct Proceedings of the 4th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI 2012)’, 2012

Abstract

Automotive Natural User Interfaces have the potential to increase user experience providing intuitive interactions for drivers. However, in the complex setting of a driving vehicle, failed interactions with in-vehicle technology can lead to frustration and put drivers in a dangerous situation. This paper evaluates the possibility of applying emotion recognition to vehicular spoken dialogue systems in order to adapt the dialog strategies, in error recovery scenarios. An emotional taxonomy is developed for the interactions with a conversational vehicular application, the Voice User Help. The positive results of the performance of VUH emotion recognizer support the creation of real-time classification of the user emotional state, which serves as basis to emotional reappraisal dialog strategies that mitigate negative effects on the driver’s cognitive load and driver performance.

Key Contributions

  • Developed the Voice User Help system
  • Created a VUH-specific emotional taxonomy
  • Built a real-time emotion recognizer
  • Proposed adaptive emotional dialog strategies
  • Used emotion for error recovery

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Citation

@inproceedings{alvarez2012emotional, title={Emotional Adaptive Vehicle User Interfaces: moderating negative effects of failed technology interactions while driving}, author={Alvarez, Ignacio and Lopez-de Ipi{\~n}a, Karmele and Daily, Shaundra B and Gilbert, Juan E}, booktitle={Proceedings of Workshop of Automotive Natural Interfaces, together with International Conference on Automotive User Interfaces}, pages={57--60}, year={2012} }
Alvarez, Ignacio and Lopez-de Ipi{\~n (2012). Emotional Adaptive Vehicle User Interfaces, Moderating negative effects of failed technology interactions while driving. Proceedings of Workshop of Automotive Natural Interfaces, together with International Conference on Automotive User Interfaces.