iHelp, the Ubiquitous Vehicle User Help

Published in Proceedings of Interact 2011, 2011

Abstract

Voice-interfaced, in-vehicle assistance includes receiving a Voice-based query from a user in the vehicle, and then determining at least one of a user emotional state, user expertise level and speech recognition confidence level associated with the Voice-based query. A text-based query may then be derived from the Voice-based query, and used to search a help database for answers corresponding to the Voice-based query. At least one response is then provided to the user in the form of Voice-based assistance in accordance with at least one of the user emotional state, user expertise level and speech recognition confidence level.

Key Contributions

  • Voice-interfaced user help
  • Conversational dialogue management
  • Prototype development

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Citation

@inproceedings{alvarez2011ihelp, title={iHelp, the Ubiquitous Vehicle User Help}, author={Alvarez, Ignacio and Fischer, Hans-Peter}, booktitle={Proceedings of Interact}, pages={5--9}, year={2011} }
Alvarez, I. (2011). . Proceedings of Interact.